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Category and class documentation, moisture logs, and a detailed scope of work — the same standard IICRC-trained adjusters are taught to look for, built into every job from the first visit.
Water category (clean, gray, black) and class (extent of the affected structure) recorded per IICRC S500 standards.
Dated readings and photos taken throughout the job, not just a single before-and-after shot.
A written scope your adjuster can review directly, describing what was affected and what work was performed.
Insurance adjusters evaluating a water damage claim are often trained on the same IICRC standards restoration technicians use, particularly the WRT curriculum, which explicitly includes adjusters among the professionals it certifies. That shared framework is exactly why documentation that follows IICRC category-and-class conventions moves through claims review faster than informal notes — it's speaking the same language the person reviewing the claim was trained in.
Photos and moisture readings start on day one, before any extraction or drying begins.
A complete, dated record you or your adjuster can reference at any point in the claim process.
We document the loss thoroughly and can speak with your adjuster about the scope of work, but the insurance relationship and claim decision remain between you and your insurer — we're not a public adjuster.
No — moisture readings, photos, and a written scope of work are a standard part of every restoration job, not a separate add-on service.
Thorough documentation from the first visit — moisture logs, category and class notes, dated photos — is exactly what makes a disputed claim easier to resolve, since it establishes the facts of the loss independent of memory or after-the-fact estimates.
Call before cleanup starts so nothing gets missed in the documentation.
Call (346) 375-5170